After You Place Your Order
Order Acknowledgment
Our customer care department will review your order within 24 business hours and email an order acknowledgment with any applicable shipping charges and a Credit Card Authorization Form. Review it carefully and notify us of any discrepancies. To avoid any delays, return the filled & signed Credit Card Authorization Form promptly.
Please Note: Once an order is placed with David Francis, LLC, it is final and binding. Canceling after production begins forfeits the deposit. For orders not yet in production, a 20% restocking and processing fee applies. David Francis, LLC reserves the right to refuse any cancellation requests.
Production Time
Current lead time is 5-7 Business Days (2 available as shown), following your order and full payment.
In-stock Ready-To-Ship products ship within 5-7 business days, following full payment. These items are specially marked as Ready-To-Ship and will state the lead time in the product description.
For questions about product stock status & lead time, please contact our customer care department at customercare@davidfrancisfurniture.com
Shipping Your Order
Pick-up/3rd Party Shipping From Our Dock
You are free to personally coordinate your pick-up arrangements with every order, no handling fees are applied.
Ensure to provide us with your carrier or pick-up party information to facilitate the release of your order.
Orders can be picked up from our loading dock located at
3970 US Highway One
Vero Beach, FL 32960
If you have questions, please contact our customer care department at customercare@davidfrancisfurniture.com
David Francis LTL Freight Program
LTL Freight shipping to your receiving warehouse.
Please Note: LTL Freight charges will be added to your order acknowledgment.
All of our furniture is carefully inspected prior to being packaged for shipping. Click HERE to read our Shipping Policy & Guidelines.
If you have questions concerning shipping, please contact our customer care department at customercare@davidfrancisfurniture.com
David Francis Residential Delivery Program
Residential Delivery services to your client's home include White Glove and Threshold delivery.
Request Residential Delivery Quote
Please Note: Residential Delivery charges will be added to your order acknowledgment.
All of our furniture is carefully inspected prior to being packaged for shipping. Click HERE to read our Shipping Policy & Guidelines.
If you have questions concerning shipping, please contact our customer care department at customercare@davidfrancisfurniture.com
![](http://davidfrancisfurniture.com/cdn/shop/files/preview_images/fa311393806a4663a12392912d0e7b6b.thumbnail.0000000000.jpg?v=1704290375&width=1280)
Explore Our Process
Explore the core of our craftsmanship and dive into the artistry journey. Witness the talents of our artists, and uncover the meticulous process behind bringing your vision to life, one piece of furniture at a time.
![](http://davidfrancisfurniture.com/cdn/shop/files/AdobeStock_164522438.jpg?v=1712071399&width=4000)
Environmentally Friendly
David Francis stands as a trailblazer in the realm of eco-conscious and sustainable furniture design, harnessing the potential of materials like rattan and plantation-grown hardwoods.